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Refund policy

Return & Refund Policy

We accept returns within 14 days of receiving your order.

  • General conditions:
    Items must be returned in their original condition, unused, and in their original packaging.
  • Return shipping costs:
    Return shipping costs are the responsibility of the customer. We do not provide prepaid return labels.
  • Restocking fees:
    No restocking fees will be charged.
  • Non-returnable items:
    Certain items are final sale and cannot be returned. 
    • Refunds:
      Once your return is received and inspected, we will send you a confirmation email. If the return is approved, a refund will be issued to your original payment method within 5 to 10 business days.

Return procedure:
You may return your order in person or ship it back to the following address:
Centre Extranet — 1240 Bd Charest O, Suite 105, QuĂ©bec (QuĂ©bec) G1N 2E3

If you have any questions regarding this policy, you can contact us at info@centreextranet.ca or via our contact page.

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