Koch Chemie Pol Star
Effective neutral cleaner with a protective formula for leather, Alcantara and textiles such as upholstery and carpets. Dirt is removed deep into the fibers by fine-pored foam strips and can be wiped clean with a wet/dry vacuum cleaner or a damp cloth. Does not leave water marks and preserves the original waterproofing. The preservative protects surfaces against rapid re-soiling
FAQ:
1. What is Koch Chemie Pol Star?
Pol Star from Koch Chemie is an effective neutral cleaner with a special protective formula for leather, Alcantara and textiles, including carpets and seats.
2. How to use Koch Chemie Pol Star?
Apply Pol Star to the surface to be cleaned using a soft brush or sponge. Rub lightly, then wipe off excess product with a clean, damp cloth.
3. Is it suitable for all types of leather and textiles?
Yes, Pol Star is generally safe to use on a variety of surfaces, including leather, Alcantara and textiles.
4. Do I need to dilute Pol Star before use?
Dilution depends on the degree of dirt. You can dilute it with water according to the manufacturer's instructions. A dilution between 1:5 and 1:20 is recommended.
5. Does Pol Star leave stain protection?
Yes, Pol Star is formulated with a special protective formula that helps prevent future stains on treated surfaces.
6. Can I use Pol Star on surfaces other than leather?
Koch Chemie Pol Star is designed to clean leather, fabrics and alcantara.
7. Does Pol Star work on stubborn stains?
Yes, Pol Star is effective in removing stubborn stains while preserving the treated surface.
8. Does Pol Star leave sticky residue?
No, Pol Star is formulated not to leave sticky residue after use.
9. How often should I use Pol Star?
Frequency of use depends on surface condition and exposure to the elements. It can be used as needed.
10. Does Pol Star have a strong smell?
Pol Star is generally formulated with a light, pleasant scent, providing a positive olfactory experience during and after application.
Shipping and Return
Order Processing Times**: Orders are generally processed within 1 to 2 business days from receipt of payment. Delays may occur in exceptional circumstances, in which case we will notify you.
**Shipping Tracking**: Once your order has been shipped, a tracking number will be provided so you can track its status online. You will be informed when your order has been shipped by email.
**Delivery Address**: Be sure to provide a complete and accurate delivery address. We are not responsible for packages lost or returned due to incorrect or incomplete shipping information.
**Delays and Delivery Issues**: While we strive to ensure timely delivery, delays may occur due to weather conditions, logistical issues, or circumstances beyond our control. We will do our best to resolve any delivery issues satisfactorily.
**Returns and Refunds**: Please see our Returns and Refunds Policy for detailed information on what to do if there is a problem with your order.
**Policy Change**: These shipping policies may be subject to periodic updates and changes. We encourage you to review these policies regularly to stay informed of the latest information.
We hope these shipping policies provide you with a clear understanding of our shipping process and our commitments to our customers. If you have any questions or concerns, please do not hesitate to contact us for assistance.